Frequently Asked Questions

Where is the training held and how do I get there??

1 Queens Road, MELBOURNE VIC 3004

Public transport

If you want to avoid the CBD peak hour build up, public transport is an excellent option. Trams stop right outside the training venue on St Kilda Road every 5-10 minutes in peak times.

Take the train into either Melbourne Central or Flinders St and walk to Swanston St. Take any tram from Swanston St heading toward St Kilda Rd (except 1 and 8) to stop 22 (which is where Toorak Rd meets St Kilda Rd) and walk the 100m towards Albert Park to St Kilda Rd Towers, the tall office building on the corner.

Driving

The best way to get to St Kilda Rd Towers car parking (under the building) is to travel along St Kilda Rd, turn into Bowen Crescent, veer into the second left, Queens Rd, and enter into the underground carpark. Look for the large blue car parking signs.

Where do I park?

Street parking:
Monday – Friday: Tickets required 8:00am – 6:00pm
$3.00 per hour

St Kilda Rd Towers undercover parking:
Monday – Friday: $6.00 per hour, daily maximum $24.00
Hours of operation 6:30am – 11:00pm

Evenings
Enter after 5:30pm exit before 11:00pm
Flat rate $6.00

Weekends
Flat rate $6.00

What MYOB software version is used?

Our MYOB course is designed for MYOB Accounting Plus version 19. This specific package of MYOB is designed for use with Windows.

A separate MYOB software package is require for Mac compatability, this is called MYOB Edge. Our MYOB courses are tailored for the Windows version. Whilst the concepts are the same between the Windows and Mac versions, not all MYOB Edge topics are covered within our MYOB Accounting Plus course.

Course participants will recieve a free student edition of MYOB Accounting Plus version 18 during the course.

How do I book a course?

Simply look for the orange 'Book This Course Online' feature on the top right hand side of each course page or call our offices to pay via credit card over the phone.

How and when do I pay for my course?

Short courses: full payment required

Courses can be booked and fully paid for on the website as soon as you decide which course you would like to apply for.

Simply look for the orange "Book This Course Online" feature on the top right hand side of each course page or call our offices to pay via credit card over the phone.

Do I need to bring anything on the day?

All pens, paper, laptop, program manuals and CDs are supplied. It is suggested you bring your own 1GB USB and lunch. A kitchenette is available for your use as well as a full cafeteria (Monday through Friday only).

What happens if I have to cancel my course?

Unfortunately once a course is booked and paid for it cannot be sold again hence we cannot offer full refunds but recommend you reschedule at another time.

What happens if I have to defer/reschedule my course?

Unfortunately once a course is booked and paid for it cannot be sold again hence we cannot offer you a full refund, however you may reschedule/defer your attendance. This will be charged at half the price of the course you had booked originally. 48 Hours must be given to reschedule/defer a course otherwise full payment will be required.

Do Freedom Training cancel or defer courses?

Freedom Training reserve the right to cancel and reschedule courses at any time.

What happens if Freedom Training cancel or defer my course?

Our courses are tentatively scheduled and run based on interest. Payment is taken immediately to secure your position in the course. In the unlikely event of the course being rescheduled, Freedom Training will offer course participants another course date.

What happens if I need more face-to-face time with the trainer?

We're more than happy to arrange additional time with your trainer who can coach you through your assessments and answer your questions outside of the set class time for $140.00/hr.

Our senior training advisor will arrange everything for you, simply contact our offices.

Is Freedom Training a registered training organisation (RTO)?

Freedom Training is partnered with registered training organisations (RTO) for all certificate courses which means that, through our RTOs, our courses are nationally recognised qualifications.

I have more questions, how can I contact Freedom Training?

If you need to have some more questions answered email training@freedomtraining.com.au.

What are the office hours?

Our reception is contactable by phone 24 hours a day, 7 days a week.

Our training advisors are available to answer your queries Monday - Friday 9:00am - 5:30pm.